Getting to the Core of Conflict and Communications (GTC3) was designed for the Department of the Interior and focuses on the key areas addressed in the OPM 360 leadership competency assessments.
Participants hone their skills in effectively managing conflict within the organization and with external parties in a way that is consistent with the Department’s commitment to implementing CORE PLUS as well as increasing the use of collaborative problem-solving approaches. The overarching goal of GTC3 is to help DOI improve our organizational performance and help achieve our mission more effectively.
The course bibliography provides a list of resources that can support further exploration of conflict management.
The DOI Office of Collaborative Action and Dispute Resolution (CADR) provides, with bureau partners, specialized conflict management and communications skills training for all Department of the Interior employees.
